Because customs fees vary by country, we do not collect duties during checkout. If duties are due, your customs agency will let you know when the package arrives in your country. It is your responsibility to pay these fees to your country.

Once items are shipped, liability is covered by the terms of the carrier. We will ship to the address you've specified. If you did not provide us with an accurate address, neither EXTREME Progear, nor the shipping carrier can be held responsible for the loss of an item. Please double check your shipping address. Any shipping damage must be reported to contact@extreme.watch within 48 hours of delivery, otherwise it is ineligible for any insurance or refund claims.